Refund policy
Items purchased from ANTONINA are eligible for return or exchange within 14 days of delivery.
Please send us an email to returns@antonina.studio and make sure to include your order number, the name of the item you wish to return and the specific reason for the return. All costs for shipping will then be paid by the client.
We kindly ask you to send the parcel using a delivery service that insures you for the value of the goods. Please notice that the processing time for refunds can take up to 5 working days.
Please note the following: Items must be returned in perfect condition, unused and returned inside the original ANTONINA packaging. ANTONINA reserves the right to reject any returned items that do not meet the above requirements. All returns that are shipped back within the 14-day time period and that are fulfilling the above requirements, will be refunded to the original form of payment unless otherwise agreed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
For further information do not hesitate to contact us anytime at returns@antonina.studio
PAUSING. THINKING BACK on what we have experienced. TAKING THIS chance to slow down AND EXPERIENCE WHAT WE SOMETIMES IGNORE: The simple things that ultimately give our lives more substance.
We would like to invite the wearers of ANTONINA's products to travel in their minds. BACK TO THE SUMMER MONTHS when life felt lighter. Back to moments we want to preserve, BACK TO TRAVELS THAT HAVE BROADENED our horizons and anchored precious memories.
"ANTONINA is a toast to a colorful everyday life and the magic we can find in little things"
CURRENTLY we manufacture the rings at HOME IN BERLIN.